Privacy Policy

1.1. When you use the Website/App, we collect Your personal and non-personal information. Such personal information helps us to collect information that can directly identify you such as name, address, email address, phone number and date of birth (“personal information“). We also collect your non-personal information that does not directly identify you. By using the Website/App, you are authorizing us to collect, parse, store, process, disclose, disseminate and retain such information as envisaged herein. Your personal information shall not be made public without your explicit permission.

1.2. In order to enquire with us via the Website/App, you may be asked to share your name, mobile number and/or password. You may also be asked to allow us to collect your location information from the device when you use/access the Website/App. In addition, we may collect and store any personal information you provide while using the Website/App or in some other manner. If you provide any feedback through the Website/App, you provide us the content of your feedback, and if you contact us for customer service or other inquiry, you provide us with the content of that communication.

1.3. We neither knowingly collect any information nor promote the Website/App to any minor under the age of 18 (eighteen) years. If you are less than 18 (eighteen) years old, we request that you do not submit information to us. If we become aware that a minor has registered with us and provided us with personal information, we may take steps to terminate such person’s enquiry/requests and delete their information with us.

1.4. We use various tools and technologies, including cookies, to collect personal information and non-personal information from the device from which you access the Website/App and learn about your activities taking place when you use the Website/App. Such non-personal information could include your IP address, device ID and type, your browser type and language, operating system used by your device, access times, your device geographic location and the referring website/app address. We may use web beacons and other similar technologies to track your use of the Website/App and to deliver or communicate with cookies.

We may use information that we collect from you to:

(a) deliver and improve the Website/App and our services and manage our business;

(b) manage your enquiry/request and provide you with customer support;

(c) communicate with you by email, postal mail, telephone and/or mobile devices about our offerings;

(d) develop, display, and track content and advertising tailored to your interests on the Website/App and other sites, including providing advertisements;

(e) undertake Website/App analytics;

(f) enforce or exercise any rights in our terms and conditions pertaining to any products/services made available through the Website/App;

(g) perform functions or services as otherwise described to you at the time of collection; and

(h) resolve disputes, troubleshoot problems, detect and protect us against any activity not expressly authorized under any of our terms and conditions pertaining to any products/services made available through the Website/App.

Cookies are small text files placed in visitors’ computer browsers to store their preferences. The Website and our third-party partners collect and store information that is generated automatically as you use it, including your preferences and anonymous usage statistics. When you visit the

Website, we and our third-party service providers receive and record information on our server logs from your browser and from cookies and similar technology.

We may use information collected through these tracking technologies to remember information so that you won’t have to re-enter it on subsequent visits, to provide and monitor the effectiveness of the Website and for other purposes. Most browsers allow you to block and delete cookies, though depending on your mobile device you may not be able to delete tracking technologies from your device. Deleting or blocking cookies and other tracking technology may cause the Website to not work properly. A number of cookies and similar technologies we use last only for the duration of your Website session and expire when you close your browser. Others are used to remember you when you return to use our Website and will last for longer.

We use these cookies and other technologies on the basis that they are necessary for the performance of a contract with you, or because using them is in our legitimate interests (where we have considered that these are not overridden by your rights), and, in some cases, where required by law, where you have consented to their use.

We use the following types of cookies:

• Strictly necessary cookies.
  These are cookies that are required for the operation of our Website and under our terms with you.
• Analytical/performance cookies.
  They allow us to recognize and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us for our legitimate interests of improving the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies.
  These are used to recognize you when you return to our Website. This enables us, subject to your choices and preferences, to personalize our content, greet you by name and remember your preferences (for example, your choice of language or region).

Customers can configure their browser preferences not to accept these cookies however this may result in reduced functionality.

Disabling cookies

The effect of disabling cookies depends on which cookies you disable but, in general, the Website may not operate properly if all cookies are switched off. If you disable cookies, there may be reduced functionality in relation to the Website.

If you want to disable cookies on our Website, you need to change your website browser settings to reject cookies. How you can do this will depend on the browser you use. Our promotional updates and communications.

Where permitted in our legitimate interest or with your prior consent where required by law, we will use your personal data for marketing analysis and to provide you with promotional update communications by email, SMS or telephone about our products/services.

You can object to further marketing at any time by selecting the “unsubscribe” link at the end of all our marketing and promotional update communications to you, or by sending us a message through our website at reach@hubstairscoworks.com with “Unsubscribe” in the subject line.

5.1. When you enquire/share your details with us over the Website/App, your profile details will be accessible and viewable by member of Hubstairs CoWorks, which includes our subsidiaries and group companies.
In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties’ policies.

5.2. We do not share your personal information with others as indicated in this Privacy Policy.

5.3. We may also disclose your information (i) for complying with applicable laws, requests or orders from law enforcement agencies, appropriate authorities (such as without limitation, child protection agencies, court officials, expert professional investigative agencies and the like) or for any legal process; (ii) for enforcing any of the terms and conditions pertaining to any products/services made available through the Website/App; (iii) for protecting or defending ours, or any third party’s rights or property; (iv) for supporting any fraud/ legal investigation/ verification checks; or (v) in connection with a corporate transaction, including but not limited to sale of our business, merger, consolidation, or in the unlikely event of bankruptcy.

5.4. We may use and share your non-personal information we collect under any of the above circumstances, including with third parties for undertaking analysis thereof. We also may share aggregated, non-personal information, or personal information in hashed, non-human readable form, with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis or other business purposes.

The data that we process in relation to you may be transferred to, and stored at, a destination outside the European Economic Area (EEA) and UK that may not be subject to equivalent data protection law. It may also be processed by staff situated outside the EEA and UK who work for us or for one of our suppliers.

We may transfer your personal data outside the EEA and UK:

• In order to store it.
• In order to enable us to provide goods or services to and fulfil our contract with you or the company your work for. This includes order fulfilment, processing of payment details, and the provision of support services.
• Where we are legally required to do so.
• In order to facilitate the operation of our group of businesses, where it is in our legitimate interests and we have concluded these are not overridden by your rights.

Where your information is transferred outside the EEA and UK, we will take all steps reasonably necessary to ensure that your data is subject to appropriate safeguards, such as relying on a recognized legal adequacy mechanism, and that it is treated securely and in accordance with this privacy policy. For example, these include implementing the European Commission’s Standard Contractual Clauses (SCCs) for transfers of personal data between our group companies, which require all group companies to protect personal data they process from the European Economic Area in accordance with European Union data protection law. We have implemented similar appropriate safeguards with our third-party service providers and partners. We may transfer or disclose your personal data to the following categories of recipients:

• To any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries;
• To third party services providers, suppliers, agents, and other organizations who provide data processing services to us, or who otherwise process personal data on our behalf for purposes that are described in this privacy policy or notified to you when we collect your personal data; to a potential or actual buyer and its agents and advisers in connection with any proposed or actual transfer of control, purchase, merger, reorganization, consolidation, or acquisition of any part of our business, provided that we inform the buyer it must use your personal data only for the purposes disclosed in this policy;

to any other person with your consent to the disclosure.

7.1. You can choose not to provide us with certain information; however this may result in you being unable to reach/enquire with us over the Website/App.

7.2. You are solely liable and responsible for any information you provide and/or share using the Website/App.

We adopt reasonable security practices and procedures to help safeguard the personal information you provide on the Website/App from unauthorized access. However, you acknowledge that no Internet transmission or system or server can be 100% secure. Therefore, although we take all reasonable steps to secure your personal information, we do not promise or guarantee the same, and you should not expect that your personal information, or other communications while using the Website/App will always remain secure and safeguarded by us. You should always exercise caution while providing, sharing or disclosing your personal information using the Website/App.

We may occasionally update this Privacy Policy. When we post changes to this Privacy Policy, we will revise the “last updated” date. We recommend that you check the Website/App from time to time to keep yourself updated of any changes in this Privacy Policy or any of our other service related terms and policies.

Please contact on reach@hubstairscoworks.com for any questions or comments regarding this Privacy Policy.